All orders are understood as exclusively issued according to the following General Sales Conditions, which the customer fully accepts when the order is placed.
G.A. Ricambi S.p.A. sells spare parts for earth moving machinery which are interchangeable with the original spares. All original manufacturer identification - numbers, symbols and descriptions - are used solely for reference purposes. To identify the product, the customer must always consult the original machine manufacturer's spare part catalogue. All the information required to define the product in terms of availability, prices, delivery times, etc. will be provided for each individual request.
To placing orders, the buyer have to respect ours information and must always indicate the spare part reference. The buyer must specify mean of transport. In the case in witch an exact indication is not given for that pertaining to means of transport, the shipment will be effected by the means that we deem most suitable. G.A. Ricambi S.p.A. declines any responsibility either for the choice of same and for the fees applied by shipping agent.
The company reserves the right to vary the quoted price without prior notice. Prices doesn't include V.A.T., they are quoted in carriage forward and, ex work-packing at cost.
The goods always travel at the customer's expense risk and danger. Eventual claims must be notified within 15 days form the date in which the material has been collected.
Delivery terms specified on our offer, start from the date we received confirmed order and we reserve the right to change them. We decline any responsibility for loss damage resulting from delay in delivery goods. Delay due to circumstances outside the control of our company, shall not entitle the purchaser to cancel any order.
Payment must be made only at our company in San Cesario sul Panaro (Mo). We accept every first order only with a prepayment. A interest rate will be apply on delayed payments.
A lien pact in the seller's behalf is agreed upon for each sale and remains in force until the set sum, indicated in the invoice, is paid is full. Drafts are not considered payment but rather a guarantee of payment and, therefore, do not invalidate the ownership lien pact until full payment has been made.
Terms of guarantee
Guarantee of our product covers a maximum period of 12 month from shipment date of the goods. Guarantee will not apply in case of item tampering. Claims revealed as correct by our technical and quality control, will be credit to the customer. Under no circumstances claims entitle to suspensions of payment.
The returns of claims are regulated by this dispositions:
- The customer must request written authorisation to make returns by duly filling out all parts of the "agreed returns management" form. This form can be obtained upon request to our sales office.
- No returned goods shall be accepted unless authorised by us, and in this case, all carriage charges must be prepaid and made in 30 days from delivery goods, otherwise the authorisations will be relocated.
If the customers makes errors in placing the order, the customer's account will be credited for the return goods, less a penalty of 20 % of the purchase price, as long as the material returned is in good overall condition and has not been tampered with in any way.
Any disputes shall be dealt strictly by the Modena court.